Please find information for our guests within the resort to help within these circumstances:
If you need to call for an emergency police, fire, ambulance etc call 112
Please read the below information if you are in resort at the moment:
Please do not try to travel on any roads that are close to where the fire is, or surrounding areas - emergency vehicles need access. please do not panic. Speak with your hotel reception/rep if you have concerns.
Services and facilities in resort may be limited today as staff return to their homes to evacuate -
please be considerate of this and be patient with your hosts.
Try to conserve water/electricity.
Here is the contact details for tour operators
Tui -
If you have any questions or queries while you’re away, you can contact a rep digitally through our TUI Guest Experience Centre which is open 24 hours a day, seven days a week. Here’s how you can get in touch:
Download the TUI App – this is the easiest way to get hold of us
Call +4420 38 303 111 (calls from abroad will be charged at international rates)
Text 80247 (text messages are charged at your standard network rate)
JET2 -
24/7 in-resort number
+44 0113 387 9501
or VIA JET2 APP
EASYJET HOLIDAYS/EASYJET FLIGHTS -
SPEAK TO OUR ON HOLIDAY SUPPORT TEAM
+44 330 123 5025
Our 24/7 UK based team are here to help with any issues you have while you’re away on a complete easyJet holiday package. If you have a flight only booking with easyJet, please see here https://www.easyjet.com/en/help/contact
OLYMPIC HOLIDAYS -
Tel: 0030 2241060330 option 2/ext 130
THOMAS COOK -
Message our On Holiday Support team
If you’re on holiday right now and need support, WhatsApp our On Holiday Support team 24/7any day of the week:
+447360543297
Save it in your contacts to get started.
But remember, we can’t take calls via WhatsApp, only chats.
Phone our On Holiday Support team
Phone our On Holiday Support team
You can also phone us 24/7 for any help you need during your holiday:
+44 (0) 20 8016 3297
Remember, this number's only for On Holiday Support.
*more to be added when we become made aware of any more companies*
Remembers to stay calm and to follow instructions, make sure you have your most valuable items with you and any documents/MEDICATION with you also
For actual up to date information from the following tour operators please use the links below:
Thomas cook: https://www.thomascook.com/travel-updates
EasyJet :
Easyjet Package booking cancellations:-
Whilst Easyjet are contuing with 'stand alone' flight departures for now, they have cancelled Easyjet Holidays package bookings from today up until close of play Tuesday.
For those of you affected or if you are unsure, contact EJ direct or your booking agent (if applicable)
Tui:
https://www.tui.co.uk/destinations/travel-information/important-information-for-customers-in-rhodes
Twitter: tuiuk (@TUIUK) · Twitterhttps://twitter.com/TUIUK
Ryanair:
https://www.ryanair.com/gb/en/lp/travel-updates/articles/rho-wildfires
FCDO website:
https://www.gov.uk/foreign-travel-advice/greece
112GREECE - For LIVE UPDATES
Twitter: https://twitter.com/i/flow/login?redirect_after_login=%2F112Greece
Staff of the Ministry of Foreign Affairs have set up a Help Desk inside the Rhodes International Airport to facilitate, in cooperation with the local embassies, the timely departure of visitors who have lost their travel documents.
Foreign nationals who wish to contact the Help Desk can call +306985889650 and +306983209611. And in case of special emergency contact: Whatsapp +306977960941.
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Personnel of the Ministry of Foreign Affairs have installed a Help Desk inside the International Airport of Rhodes to facilitate, in cooperation with the relevant embassies, the timely departure of visitors who have lost their travel documents.
Foreign nationals wishing to contact the Help Desk may call +306985889650 and +306983209611. And in case of a particularly urgent need for communication: Whatsapp +306977960941.